Home Press release Amber Road Receives ISO 9001:2008 Recertification

Amber Road Receives ISO 9001:2008 Recertification


Trade Content Collection and Management Process Remains Internationally Recognized for Quality Control

EAST RUTHERFORD, NJ, October 30, 2015 – Amber Road (NYSE: AMBR), a leading provider of Global Trade Management (GTM) solutions, announced that its proprietary process for collecting, translating, interpreting and updating country-specific trade regulations has achieved ISO 9001:2008 recertification.

Amber Road commercialized trade content under the trade name Global Knowledge®.  In 2014, Global Knowledge was updated with over 13 million new records, with trade content sourced from government agencies in over 145 countries.  Global Knowledge provides the intelligence to power Amber Road’s GTM solutions.

The ISO 9001:2008 is an internationally recognized set of standards for quality management systems developed and published by the International Organization for Standardization (ISO). Both the ANSI-ASQ National Accreditation Board (ANAB) in the United States and the United Kingdom Accreditation Service (UKAS) independently verified Amber Road’s ISO 9001:2008 compliance.

The ISO 9001:2008 recertification process assessed the efficiency and quality of Amber Road’s Global Knowledge® update process in its entirety. Amber Road demonstrated its quality management system for its Global Knowledge® update process consistently provides global trade content meeting customer and applicable statutory and regulatory requirements; enhances customer satisfaction; and includes continuous process improvement strategies.

“Collecting, cleansing and publishing trade content is complicated and time-consuming yet essential to maintaining compliance with the various trade regulations around the world,” said Patrick Connaughton, director of global trade, Agilent Technologies. “We rely on Amber Road’s solutions so that we can efficiently and confidently distribute our products and services around the world in each of our markets.”

Amber Road’s ISO 9001:2008-certified quality management system includes a number of best practice internal processes. It has an established, documented content update process to track updates from the initiation stage to completion and delivery to clients, and conducts routine internal audits and external audits of its entire content update process. Its update process also includes plans and strategies to anticipate and prevent potential problems.

“Achieving ISO 9001:2008 recertification demonstrates that what we say we do is what we do,” said Anthony Hardenburgh, vice president of global trade content, Amber Road. “We take our content and quality processes seriously.”

Amber Road’s Global Knowledge® Update Process was originally awarded the ISO 9001:2008 standard certification for its quality management system in July 2012.

About Amber Road

Amber Road’s (NYSE: AMBR) mission is to improve the way companies manage their international supply chains and conduct global trade. As a leading provider of cloud based global trade management (GTM) solutions, we automate the global supply chain across sourcing, logistics, cross-border trade, and regulatory compliance activities to dramatically improve operating efficiencies and financial performance.  This includes collaborating with suppliers on development, sourcing and quality assurance; executing import and export compliance checks and generating international shipping documentation; booking international carriers and tracking goods as they move around the world; and minimizing the associated duties through preferential trade agreements and foreign trade zones.  Our solution combines enterprise-class software, trade content sourced from government agencies and transportation providers in 145 countries, and a global supply chain network connecting our customers with their trading partners, including suppliers, testing/auditing firms, freight forwarders, customs brokers and transportation carriers. We deliver our GTM solution using a Software-as-a-Service (SaaS) model and leverage a highly flexible technology framework to quickly and efficiently meet our customers’ unique requirements around the world.

For more information, please visit www.AmberRoad.com, email Solutions@AmberRoad.com or call 201-935-8588.

Lydia Mageean Lydia Mageean has been part of the WhichPLM team for over six years now. She has a creative and media background, and is responsible for maintaining and updating our website content, liaising with advertisers, working on special projects like the Annual Review, and more.Joining mid-2013 as our Online Editor, she has since become WhichPLM’s Editor. In addition to taking on writing and interviewing responsibilities, Lydia has also become the primary point of contact for news, events, features and other aspects of our ever-growing online content library and tools.