Socks are the most requested item at homeless shelters in the United States. When Bombas founders David Heath and Randy Goldberg discovered this fact, they felt they had to do something about it. Championing a give-back business model, Bombas donates a pair of socks for every pair sold. To date, over 9 million pairs of socks have been donated to people in need through 1,200 non-profit partners across all 50 US states. Based in New York, Bombas has invested heavily in research and development to produce innovative fabrics for its supremely comfortable socks for men, women and children.
Bombas is a swiftly growing company with plans to expand into new product categories in the near future. Kristen Pandolph, VP Product Development at Bombas, explains that the brand’s popularity brought challenges that could only be solved with digital solutions.
“We are growing extremely quickly and adding new product categories, but everything we do is still Excel-based, from creating tech packs to tracking samples,” says Pandolph. “We also end up with a lot of duplicate reports from different departments. As we grow and add categories and partnerships as well as wholesale distribution, we need to make sure all of our information is captured in one place and is up-to-date and accurate. Although we’re hiring people right and left as we grow, we’re still a pretty lean team, so we need to be able to collaborate and communicate efficiently.”
Bombas decided to search for a PLM solution and interviewed several vendors before settling on Centric Software’s cloud-based, SaaS solution for small to medium enterprises, Centric SMB.
As Pandolph explains, “Centric offers a ‘one-stop-shop’ solution with the most comprehensive views and configurations for design, development, production and merchandising. We were also impressed with the number of companies on-boarded in the last couple of years. Centric has good out-of-the-box sensibilities and is extremely visual, user-friendly and quick to implement. We can essentially do all of the training internally, which will cut costs.”
“We expect to see benefits quickly due to the rapid implementation time, saving us the cost of a few extra hires,” says Pandolph. “We expect to eliminate the need for so many emails and streamline tech pack creation and the tracking of samples and packaging. It will be really nice to have all of our information in one place and give multiple team members in multiple departments easy access to that information. A lot of the information is exportable in Excel and PDF, which will make it easy to bring our factory partners on board.”
“The Centric team is great,” concludes Pandolph. “Everyone has been super communicative from the start, always available and quick to respond to our questions. We know exactly what we’re going to be looking at each week and each day of the implementation. So far, it’s been a very streamlined process.”
“We are very happy to announce that Bombas has selected Centric as their PLM partner,” says Chris Groves, President and CEO of Centric Software. “Bombas has grown very rapidly, showing that there is a huge appetite for their combination of quality products and a socially-conscious business model. We’re proud to support this innovative young brand with a robust digital platform as they enter a new stage of growth and evolution.”
Bombas is an e-commerce apparel company, focused on making the most comfortable socks in the history of feet, while helping those in need. After discovering socks are the #1 most requested clothing item in homeless shelters, Bombas established the brand’s mission to donate a pair of socks for every pair sold. To date, Bombas has donated more than nine million pairs of socks to those who are homeless, in need or at-risk across the US. Each Bombas sock is constructed using the company’s proprietary Sock Tech, comprised of several substantial improvements to the comfort, performance and design of the traditional sock. The collection is currently available on www.bombas.com with options for men, women and kids.
Centric Software (www.centricsoftware.com)
From its headquarters in Silicon Valley and offices in trend capitals around the world, Centric Software provides a Digital Transformation Platform for the most prestigious names in fashion, retail, footwear, luxury, outdoor and consumer goods. Centric Visual Innovation Platform (VIP) is a visual, fully digital collection of boards for touch-based devices like iPad, iPhone and large-scale, touch-screen televisions. Centric VIP transforms decision making and automates execution to truly collapse time to market and distance to trend. Centric’s flagship product lifecycle management (PLM) platform, Centric 8, delivers enterprise-class merchandise planning, product development, sourcing, business planning, quality, and collection management functionality tailored for fast-moving consumer industries. Centric SMB packages extended PLM including innovative technology and key industry learnings tailored for small businesses.
Centric Software has received multiple industry awards, including the Frost & Sullivan Global Product Differentiation Excellence Award in Retail, Fashion, and Apparel PLM in 2016 and Frost & Sullivan’s Global Retail, Fashion, and Apparel PLM Product Differentiation Excellence Award in 2012. Red Herring named Centric to its Top 100 Global list in 2013, 2015, and 2016.