Home Press release PTC Reveals Second-Stage Results of Pace-Setting Retail PLM Upgrade Program

PTC Reveals Second-Stage Results of Pace-Setting Retail PLM Upgrade Program


Building on the momentum already established in the first stage of its cost-effective upgrade program, PTC, in partnership with expert consultancy firm ArcherGrey, has upgraded more than half a dozen customers to the latest version of its FlexPLM solution – bringing the total to more than twenty upgrades in the last twelve months, and setting a new pace for the industry.

BOSTON – May. 1, 2019 —PTC (NASDAQ: PTC) is proud to reveal the next set of results from its innovative, inclusive PLM upgrade program. Working closely with the specialist retail team at ArcherGrey, PTC has far outpaced expectations by upgrading more than half a dozen customers to the cutting-edge version of FlexPLM – at a low, inclusive cost that included software, professional services, and in some cases a migration from on-premise hosting to the secure cloud.

Combined with the results realized in the first phase of the program, more than twenty FlexPLM customers – many of them multinational, Tier 1 businesses, with thousands of users each, internally and throughout the extended supply chain – have now had their implementations upgraded to the new, milestone v11 release. This list now includes high-profile companies like Chico’s FAS, Lululemon Athletica, Skechers, Tommy Bahama, and Dick’s Sporting Goods – all of which have complex design, development, and sourcing processes.

With more users than any other PLM provider in the Retail, Footwear and Apparel industry, FlexPLM is already the industry’s most widely-used PLM solution, and this upgrade program is designed to enable even deeper enterprise integration and improved core functionality – opening the door to the newest components of PTC’s Retail Innovation Platform, including Artificial Intelligence, Augmented Reality, and open-standards 3D.

“The second stage results of our upgrade program are just as impressive as the first, and I’m thrilled to see so many loyal FlexPLM customers gaining rapid, low-risk access to everything our latest version has to offer,” said Bill Brewster, Senior Vice President and General Manager of PTC’s Retail Business Unit. “We attribute the results of this remarkable, pace-setting upgrade schedule to two things: the retail specialization of the PTC and ArcherGrey teams, and our constant pursuit of technical innovation. ArcherGrey has proven itself time and time again when it comes to delivering success in complex environments, as well as leveraging our newly-released ThingWorx Retail Connector, enabling our customers to quickly and easily integrate almost any business system.”

At the same time as lowering total cost of ownership, the second stage of the upgrade program also provides an immediate path to all the previously-documented capabilities and benefits of the latest version of PTC’s FlexPLM solution, including:

  • Accelerating time to market by up to 45%
  • Improving margins by up to 10%
  • Improving sales conversion rates by up to 30%
  • Reducing sample costs by up to 35%

“Experience counts, and I’m proud to say that the ArcherGrey retail team has been tested and proven their worth across multiple projects, sharing skills and knowledge to help PTC customers translate a technical edge into a market advantage,” added Kelly Price, Director at ArcherGrey. “That history, coupled with our choice to focus on the PTC software suite, has allowed us to develop and refine the library of templates, scripts, and other resources that made this accelerated schedule possible, and unlocked new value for so many PTC customers in such a short time. We really see PTC as part of our team, and this synergistic effort would not have been possible working alone.”


PTC helps companies around the world reinvent the way they design, manufacture, operate, and service things in and for a smart, connected world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management. Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds. With PTC, manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Internet of Things and augmented reality technology today and drive the future of innovation.




PTC, FlexPLM, ThingWorx, and the PTC logo are trademarks or registered trademarks of PTC Inc. or its subsidiaries in the United States and other countries. 

Lydia Mageean Lydia Mageean has been part of the WhichPLM team for eight years now. She has a creative and media background, and is responsible for maintaining and updating our website content, liaising with advertisers, working on special projects like our PLM Project Pack, or our Annual Publications, and more.Joining mid-2013 as our Online Editor, she has since become WhichPLM’s Editor. In addition to taking on writing and interviewing responsibilities, Lydia has also become the primary point of contact for news, events, features and other aspects of our ever-growing online content library and tools.