Home Press release PTC Widens its Retail PLM Leadership Position with Record Growth in User Numbers and Market Share

PTC Widens its Retail PLM Leadership Position with Record Growth in User Numbers and Market Share


PTC has published its latest FlexPLM license figures in the WhichPLM 2020 PLM Buyer’s Guide and is delighted to report record growth in user numbers, with more than 210,000 people worldwide now using its FlexPLM platform to design, develop and source products. As a result of the tremendous growth in user numbers, PTC has increased its overall market share of Retail PLM users to over 40%.

The latest instalment of the Buyer’s Guide (freely available to download from the WhichPLM website) delivers exclusive retail PLM market analysis, provides technology buying advice, and features detailed profiles of all key PLM vendors. In order to participate in the Guide, each PLM vendor was asked to provide evidence of new sales and company resources, as well as up-to-date tallies of in-house and supply chain users.

Out of eight retail PLM vendors, PTC emerged significantly ahead of the competition based on the number of active users – reaffirming FlexPLM’s status as the retail industry’s most widely-used PLM platform. With more than 210,000 combined active users, across internal teams and suppliers, PTC’s record figures are approximately three times the public license numbers provided by the second-largest apparel and fashion-focused PLM vendor.

A remarkable 22,000 of PTC’s active software licenses were sold in the 2019/20 financial calendar year alone, representing a 12% increase in users year-over-year, providing further evidence of PTC’s position as the preferred PLM partner for international retailers and brands looking to obtain the full value from their PLM and product development needs.

While some PLM vendors chose to keep their user figures combined, PTC has openly revealed how its record total of users is split between internal teams (161,212) and supply chain partners (50,254) – a balance that reflects the trust customers have in FlexPLM, and the rate at which PTC customers are digitally connected to their colleagues and suppliers, delivering new levels of collaboration and global visibility.

At a time of unprecedented disruption to supply chains, workforces and production processes caused by Covid-19, a flexible and highly scalable PLM platform has become more valuable than ever, with many of PTC’s FlexPLM customers able to reconfigure their FlexPLM solution in just a few days and without the need for customization, in order to shift design, development and production from their core products to Covid-19 masks and gowns for first responders.

“FlexPLM is known throughout the world as the most widely-used PLM platform in the Retail, Footwear and Apparel industry, and we are excited to report on our record user growth,” says Bill Brewster, Senior Vice President and General Manager of PTC’s Retail Business Unit. “I’m delighted that more than 210,000 users – including many from the world’s largest retailers, and the most iconic brands– are obtaining significant value from FlexPLM and our other transformative solutions. Users of our cloud-based FlexPLM platform can connect and collaborate internally and with their extended supply chain, which is critical for people working remotely during this period of marketplace disruption. I believe our incredible growth is a testament to the confidence that new and existing customers have in our PLM platform and our innovation strategy.”

In addition to the user numbers published by PTC in the Guide, PTC also upgraded more than 30 customers to the latest version of the FlexPLM platform in the last 18 months as part of a global upgrade program designed to provide long-term users of FlexPLM with access to the latest innovations at a low, inclusive cost.

To request a Retail PLM demo, please click here

About PTC Retail

PTC leads the PLM industry for retail, footwear and apparel. Since introducing the world’s first fully-web-based PLM solution, we have become a trusted PLM partner to over 150 iconic apparel, footwear, fashion, and retail customers and more than 1,000 brands that use our FlexPLM platform to create amazing products. Today, in excess of 210,000 people use PTC FlexPLM on a daily basis – with more than 50,000 of them in the global supply chain. We support them with a worldwide army of dedicated retail specialists, on the ground in every major fashion hub. For further information, please click here.






Lydia Mageean Lydia Mageean has been part of the WhichPLM team for eight years now. She has a creative and media background, and is responsible for maintaining and updating our website content, liaising with advertisers, working on special projects like our PLM Project Pack, or our Annual Publications, and more.Joining mid-2013 as our Online Editor, she has since become WhichPLM’s Editor. In addition to taking on writing and interviewing responsibilities, Lydia has also become the primary point of contact for news, events, features and other aspects of our ever-growing online content library and tools.