Recent survey of PLM customers by independent comparison website, WhichPLM, unveils some surprising observations.
(MANCHESTER, UK, MAY 17, 2010) WhichPLM, the independent PLM (Product Lifecycle Management) software comparison website, recently conducted an online customer satisfaction survey of PLM users within the fashion/retail sectors. After a successful turnout, the WhichPLM team are now working on analyzing the results of the survey which was made up of 80 questions going into deep detail, aimed at gauging customer feedback and the current ‘mood’ on PLM solutions.
“As an independent comparison website evaluating the PLM solutions available on the market, we felt that an independent satisfaction survey was fundamental to give customers a platform to air their views,” says Mark Harrop, WhichPLM. “Almost all solution providers claim to be the best and will relay lists of customers in presentations and marketing collateral. We wanted to hear what customers had to actually say about their experiences of, not just implementing a PLM solution and working with it, but also, the ‘search and selection’ stage and how easy it was to choose from all the options now available to them.
The survey itself has received a tremendous amount of positive feedback and interest in the results, which will be available to customers and PLM solution suppliers early next month. Already it is clear that customers from a broad variety of solutions have taken the survey which will allow the WhichPLM team to make direct comparisons between the PLM solution providers in the market.
If you would like further details on the PLM Customer Survey report from WhichPLM , please contact: info@whichplm.
WhichPLM® is an independent news and information hub boasting a readership of key decision makers from apparel and retail companies actively looking for a PLM (Product Lifecycle Management) solution. Created by an independent team of Apparel PLM (Product Lifecycle Management) industry experts with many years of experience that originate from the development of the first PDM (Product Data Management) solution, users can download tools to guide them through the PLM Search and Selection process as well as compare vendors and the capabilities of evaluated PLM solution.